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We’re here to help you anytime 24/7.

Our location

Los Angeles and Orange County

Email

hello.shine.ent@gmail.com

Phone

714-248-5245

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FAQ

Frequently asked questions

Are you insured?

Yes, we carry full liability insurance, which many venues require. This ensures that everyone is protected, and you can enjoy your event worry-free.

How many meetings do you provide?

We offer at least two main meetings: an initial consultation to understand your vision and a final meeting closer to your event. We’re also available anytime by phone or email to address questions or updates.

Do you have backup equipment?

Absolutely. We always bring backup equipment to every event, including spare cables, microphones, and other essential gear, ensuring a seamless experience no matter what.

Do you offer a written contract?

Yes, we provide a detailed contract for every event that outlines our services, terms, and expectations, ensuring transparency.

Can our guests make requests?

Yes, guests are welcome to make requests! We’ll work with you to ensure these requests fit within your vision and respect any must-play or do-not-play lists.

Can we have a do-not-play list?

Absolutely. We respect your preferences and will avoid any songs you don’t want to hear at your event.

How much is the deposit?

The deposit is typically 50% of the total to reserve your date, with the balance due a month before the event. We’ll review all payment details with you during booking.

Do you offer additional services like a photo booth or projection screen?

Yes, we offer additional services, including photo booths, projector, and wide screens, which can be bundled with our DJ services for a complete entertainment experience.

How involved can we be in selecting music?

You’re welcome to be as involved as you’d like! We can provide a song suggestion list, but if you have specific songs or genres in mind, we’re happy to tailor the playlist to your preferences.

When do we need to submit music requests and event details?

We ask that you submit your song requests, timeline, and event details about two weeks before the wedding. This ensures we have time to review everything and prepare for your special day.

What’s included in your pricing package?

Our packages typically include DJ and emcee services, professional sound equipment, and basic dance lighting. We offer add-ons like photo booths and advanced lighting for a full entertainment experience.

Does your rate include setup and breakdown services?

Yes, setup and breakdown are included in our rate, so there are no hidden fees or surprises. We’ll arrive early to ensure everything is ready on time.

Can you help us create a wedding playlist?

Absolutely! We’ll work with you to create a custom playlist that reflects your style, and we’re here to offer suggestions if you need inspiration.

What’s your plan B for inclement weather for outside events?

We always coordinate with the venue to have a backup plan for outdoor events. We can quickly set up indoors or under a tent if necessary.

Will you have a soundcheck on the day of?

Yes, we arrive early for a thorough soundcheck to ensure everything is perfect and ready before your guests arrive.

What time will you arrive at the venue?

To ensure adequate time for setup, soundcheck, and final adjustments, we usually arrive a minimum of 2 hours before the start of the event call-up time.